Shipping Policy

Shipping Policy

1. Shipping Destinations
We currently ship to Saudi Arabia and United Arab Emirates (UAE). Unfortunately, we do not offer international shipping outside these regions at this time.

2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

3. Estimated Delivery Time

  • Saudi Arabia: 3-7 business days

  • UAE: 2-5 business days

Delivery times may vary depending on your location and courier service.

4. Shipping Charges

  • Standard shipping charges apply based on the weight and destination of your order. The exact shipping fee will be calculated at checkout.

  • Free shipping is available on orders above [mention minimum order value, e.g., $100].

5. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email. You can track your package through our courier partner’s website.

6. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for orders within Saudi Arabia and UAE. Please note that additional COD charges may apply.

7. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our customer support at [your email/contact]. In case of lost shipments, we will work with our courier partners to resolve the issue as quickly as possible.

8. Customs, Duties & Taxes
All applicable taxes and duties are included in the final price at checkout. Customers will not have to pay any additional charges upon delivery.

9. Address Changes & Order Modifications
If you need to change your shipping address or modify your order, please contact us within 12 hours of placing your order. Once the order is processed, changes cannot be made.

10. Contact Us
For any shipping-related queries, feel free to contact our customer support team at [your email/contact].